President and CEO with a demonstrated history of working for over 28 years in the staffing and recruiting industry. Skilled in Sales, Sales Operations, Sales Management, Team Building, and Sourcing. Strong business development professional with a Master of Business Administration (M.B.A.) focused in Management, Marketing from Penn State University. Former professional baseball player with the Milwaukee Brewers. Active missionary with both local and Puerto Rico Assembly of God and Disciples of Christ churches. El Salvador (4) times, Cuba, New Orleans, Philadelphia, Puerto Rico, and Peru are among the countries/states served.
Among Roberto’s day to day responsibilities, he direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency. Analyze operations to evaluate performance of a company and its staff in meeting objectives, and to determine areas of potential cost reduction, program improvement, or policy change. Direct, plan, and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, to maximize returns on investments, and to increase productivity. Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of services.
Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities. Review reports submitted by staff members in order to recommend approval or to suggest changes. Appoint department heads or managers, and assign or delegate responsibilities to them. Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments.
Operations Manager with over 26 years of experience in the employment and staffing industry locally, nationally, and internationally. Skilled in operations management, recruiting and retention, sales, financial management, employment law, and talent sourcing. Jen’s expertise allows her to work diligently with clients to obtain and retain skilled talent while placing emphasis on operational efficiencies and cost savings. She has a seasoned perspective on recruitment, retention, and the delivery of quality customer service to clientele, allowing both active job seekers and businesses to excel.
When not busy helping members of the community find a new career and working with clients to find their next top talent, she can be found being a baseball mom, spending time with family, enjoying the beach, and working with local non-profit organizations to provide support to those in need.
